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Contact Us

For any enquiries, please contact us:

Enquiries about meals, payments and sickness

Sickness reporting line (answerphone service only - please do not text) - 01243 773239

Sickness to be reported on each day of sickness by 10:30 am

Cancellations for school trips/events or any reason other than sickness require 5 full working days - see Terms & Conditions


All meal cancellation e-mails must be sent to

All special diet enquiries to

All general enquiries to e-mail:

Chartwells Unit 2 Lincoln House, City Fields Way, Tangmere, Chichester, West Sussex PO20 2FS

Phone: 01243 836130 or 0845 603 7998


Office Hours: 08:30am - 04:00pm, Monday to Friday, Term Time only. Answerphone available, any messages left after office hours during term time will be answered on the next working day.

Please note - the Contract Office is no longer open during school holiday periods.

Technical Support

Please note: These are the contact details for the website hosts (VISAV Ltd) and are for technical issues with the website only. For locked meal days, please contact Chartwells using the above details.

Phone - 0115 9245517 option 2

Email -

Office hours: 9am - 5pm Monday to Friday

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